Privacy Policy

What we collect

When you create an account, we collect your email address and basic profile info through Clerk (our authentication provider). When a receiver signs a proof of delivery, we collect their e-signature, GPS coordinates, timestamp, and basic device information (browser, screen size, platform). This is the same data that would exist on a paper bill of lading.

How we use it

• Authentication: Your email and profile are used solely to log you in and identify your account.
• Document storage: PDFs you upload are stored securely in Supabase with encryption at rest. Only you and the people you explicitly share with can access them.
• E-signatures: Signature images, GPS data, and timestamps are embedded into the signed PDF and stored as an immutable audit record. This data proves where and when a delivery was accepted.
• Analytics: We may collect anonymous usage data (pages visited, feature usage) to improve the product. We do not track individual behavior for advertising.

What we don't do

• We do not sell your data to third parties.
• We do not use your data for advertising.
• We do not share your documents with anyone you haven't explicitly added to a load's party list.
• We do not store payment information directly — payments are handled by Polar.sh.

Data storage & security

Your data is stored in Supabase (PostgreSQL + object storage) with TLS encryption in transit and AES-256 encryption at rest. Authentication is handled by Clerk with industry-standard security practices including bcrypt password hashing and optional MFA.

Your rights

You can delete your account and all associated data at any time from your account settings. If you need help, email privacy@bolinkz.com. We respond within 48 hours.

Cookies

We use essential cookies for authentication (Clerk session tokens). We do not use advertising cookies or third-party tracking cookies.

Changes

If we make material changes to this policy, we'll notify you by email or through the app. Continued use after changes means you accept the updated policy.

Contact

Questions? Email privacy@bolinkz.com.